Welcome to Costume Gear Shop, where we empower your creativity with top-tier cosplay and costume materials! We understand that timely delivery is crucial for your projects, whether you’re crafting detailed armor, preparing for an RPG event, or creating stunning makeup effects. That’s why we’ve designed a reliable and flexible delivery system to get your supplies to you efficiently, no matter where you are in the world.
Shipping Options
We offer two convenient shipping methods to suit your needs and budget:
- Standard Shipping: For a flat fee of $12.95, we use trusted carriers like DHL or FedEx. This option ensures your order is delivered within 10-15 days after shipment. It’s perfect when you need your materials quickly for an upcoming convention or project deadline.
- Free Shipping: On orders over $50, we provide free shipping via EMS. This economical option delivers your goods within 15-25 days after shipment. It’s ideal for bulk orders or planners who want to save on costs without compromising on quality.
Order Processing and Delivery Times
Once you place an order, our team works diligently to process it within 1-2 business days. This includes picking, packing, and preparing your items—from specialized foams like 10mm and 5mm to vibrant acrylics and 3D materials—with care to ensure they arrive in perfect condition. After processing, the delivery time depends on your chosen shipping method and destination.
Note: Delivery times may vary slightly due to customs procedures or unforeseen circumstances, but we strive to keep delays minimal.
Global Reach with Exceptions
We ship worldwide, making our high-quality products accessible to cosplayers, RPG enthusiasts, makeup artists, and crafters across the globe. However, we currently cannot deliver to some remote areas and parts of Asia. During checkout, our system will automatically check if we can ship to your address. If you have any questions, feel free to reach out to our support team.
Tracking Your Order
For both shipping options, we provide tracking information once your order is dispatched. You’ll receive an email with details to monitor your package’s journey, giving you peace of mind and allowing you to plan your creative projects accordingly.
Returns and Refunds
If you’re not completely satisfied with your purchase, we accept returns within 15 days of delivery. Please ensure items are in original condition. Contact us at [email protected] to initiate a return, and we’ll guide you through the process—because your satisfaction is our priority.
Why Choose Our Delivery Service?
At Costume Gear Shop, we blend efficiency with affordability. Our partnerships with DHL, FedEx, and EMS ensure reliable logistics, while our Colorado-based operations (from 8595 West 81st Dr, Arvada, US 80005) enable swift processing. Whether you’re ordering Worbla for molding, Arda wigs, or acrylic paints, we ensure your materials arrive safely and on time, so you can focus on what you do best: creating amazing costumes and props.
Thank you for choosing Costume Gear Shop—where every delivery is a step toward bringing your imaginative visions to life! For any queries, email us at [email protected].